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Privacy Policy

Browns Estate Agency are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.

On our website

We will only collect personal information when you provide it to us on our enquiry form. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

We will not email you in the future unless you have given us your consent or pass your email address to other websites unless you agree and we do not send marketing emails to personal email addresses (spam).

We use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Pay A Bill Online

The Browns website offers the facility to pay a bill online e.g. your rent, deposit or admin fees. We will collect and transmit information about this payment including your name, address and applicable reference numbers to PayPal. PayPal are responsible for the collection and processing of your credit or debit card information and at no point is this information stored or otherwise collected on the Browns website.

Pay A Bill By Phone

You can call Browns at any time to pay a bill by phone. When you do this we will collect your credit or debit card information over the telephone and process it using a PayPal Virtual Terminal. As with paying online, your payment information will not be stored or collected on the Browns website. Your payment information is collected solely for the purpose of processing the payment and will be destroyed once the payment has been successfully completed.

This does not affect your statutory rights as a consumer.

If you have any further questions please contact us.


Thank you for all your guidance and expertise in dealing with J’s property…

Mrs F

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